Free delivery for the Euro zone

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Shipping policy

 

DELIVERY TIME:

  • Orders will be processed and shipped within 48 hours.
  • Standard delivery: 09-16 working days.
  • Orders are processed and delivered Monday through Friday (except holidays).
  • Enjouet members benefit from Free Returns.

    EXCHANGE:

    • The satisfaction of our customers is extremely important to us. If you wish to proceed with an exchange, write to us at info@enjouet.com. Items must be returned within 20 days of the date of purchase. The item should not be washed and should bear its original labels. The transport is under your responsibility.

    • Enjouet is not responsible for any items lost or damaged during return shipping. We recommend that you use a secure shipping method with a tracking number.
    • We reserve the right to refuse a refund for an item if it is not in new condition or if it is not packaged in its original box.
    • We will notify you by email when we receive the package.


    DEFECTIVE OR WRONG ITEMS:

    • You must contact us at info@enjouet.com within 20 days of purchase.
    • We will give you the packing and shipping instructions. If the item is defective, we will offer a replacement or refund for the original item price and shipping cost.

     

     

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