- Orders will be processed and shipped within 48 hours.
- Standard delivery: 09-16 working days.
- Orders are processed and delivered Monday through Friday (except holidays).
- Enjouet members benefit from Free Returns.
- The satisfaction of our customers is extremely important to us. If you wish to proceed with an exchange, write to us at email@example.com. Items must be returned within 20 days of the date of purchase. The item should not be washed and should bear its original labels. The transport is under your responsibility.
- Enjouet is not responsible for any items lost or damaged during return shipping. We recommend that you use a secure shipping method with a tracking number.
- We reserve the right to refuse a refund for an item if it is not in new condition or if it is not packaged in its original box.
- We will notify you by email when we receive the package.
DEFECTIVE OR WRONG ITEMS:
- You must contact us at firstname.lastname@example.org within 20 days of purchase.
- We will give you the packing and shipping instructions. If the item is defective, we will offer a replacement or refund for the original item price and shipping cost.