DELIVERY TIME:

• Packages are generally shipped within 3 to 5 business days after receipt of your payment.
• Standard delivery: 8 to 14 working days (During the Christmas and end-of-year holidays 'year shipments may be delayed).
• Orders are processed and delivered Monday to Friday (except public holidays).
• Enjouet members benefit from Free Returns.

EXCHANGE:

• The satisfaction of our customers is extremely important to us. If you would like to make an exchange, email us at info@enjouet.com. Les Items must be returned within 14 days of the purchase date. The item must not be washed and must have its original tags. Transport is your responsibility.
• Enjouet is not responsible for items lost or damaged during return shipping. We use a secure shipping method with a tracking number.
• We reserve the right to refuse reimbursement for an item if it is not in new condition or if it is not packaged in its original box. We will notify you by email when we receive the package.

DEFECTIVE OR WRONG ITEMS:

• You must contact us at info@enjouet.com dans within 14 days of purchase.
• We will give you packing and shipping instructions. If the item is defective, we will offer a replacement or refund the item price and original shipping costs.