- Packages are generally dispatched within 3 to 5 working days after receipt of your payment.
- Standard Delivery: 1-3 Business Weeks.
- Orders are processed and delivered Monday through Friday (excluding holidays).
- Enjouet members benefit from Free Returns.
- The satisfaction of our customers is extremely important to us. If you wish to make an exchange, write to us at email@example.com. Items must be returned within 14 days of purchase date. The item must not be washed and must bear its original tags. Transport is your responsibility.
- Enjouet is not responsible for items lost or damaged during return shipment. We recommend using a secure shipping method with a tracking number.
- We reserve the right to refuse a refund for an item if it is not in new condition or if it is not packaged in its original box.
- We will notify you by email when we receive the package.
DEFECTIVE OR INCORRECT ITEMS:
- You must contact us at firstname.lastname@example.org within 14 days of purchase.
- We will give you packing and shipping instructions. If the item is faulty we will offer a replacement or refund of the original item price and delivery charge.