- Orders will be processed and shipped within 48 hours.
- Standard delivery: 2 to 4 working weeks (La Poste adapts the pace of parcel distribution to protect the health of postal workers against Covid-19).
- Orders are processed and delivered Monday through Friday (except holidays).
- Enjouet members benefit from Free Returns.
- The satisfaction of our customers is extremely important to us. If you wish to proceed with an exchange, write to us at email@example.com. Items must be returned within 20 days of the date of purchase. The item should not be washed and should bear its original labels. The transport is under your responsibility.
- Enjouet is not responsible for any items lost or damaged during return shipping. We use a secure shipping method with a tracking number.
- We reserve the right to refuse a refund for an item if it is not in new condition or if it is not packaged in its original box. We will notify you by email when we receive the package.
DEFECTIVE OR WRONG ITEMS:
- You must contact us at firstname.lastname@example.org within 20 days of purchase.
- We will give you the packing and shipping instructions. If the item is defective, we will offer a replacement or refund for the original item price and shipping cost.